Genetec adds audio communications to Security Center SaaS

This new functionality of Genetec introduces native voice and video capabilities to cloud-based security operations. Intercoms with access control have been unified, video surveillance and intrusion detection, getting a platform that provides faster and more informed responses.

Genetec has incorporated functions of cloud native audio communications a Security Center SaaS. Drawing on over a decade of experience in providing SIP-based audio and intercom solutions on your local platform, has added real-time voice capabilities to the same intuitive cloud-based interface that already unifies video, access control and intrusion monitoring.

Whether managing daily operations or coordinating an emergency response, security teams in sectors such as education, retail and healthcare can use audio, access control and real-time video to make faster and better informed decisions.

With communications integrated directly into Security Center SaaS, operators interact with people at entry points, Verify identities with live video and take immediate action without having to change tools or interfaces.

“Our goal is to offer the same freedom with audio that you already expect from video and access control”, Point out Christian Morin, Vice President of Product Engineering at Genetec. “Organizations can choose the intercom devices that best suit their needs and manage them through a single cloud-native platform without being tied to a provider's proprietary ecosystem”.

Communications for Security Center SaaS can support from a few Intercommunicators up to thousands in large companies. Being a cloud-native system and based on an open architecture, Organizations can start small, Try implementations with minimal investment and expand using the intercom devices that best fit your needs. At the time of launch, The function will be compatible with intercom devices of Axis, and more providers are planned to be added in future versions.

“The native integration of Axis intercoms in Security Center SaaS, created with Axis Cloud Connect, Enables enterprise-grade communications without the complexity of standalone systems. Security teams can manage intercoms from this manufacturer directly on the same platform they use for video surveillance, Access control, automation of events and actions, forensic search or data analysis. This improves situational awareness and helps operators respond to incidents more effectively.”, Explica Fredrik Nilsson, vice president of Axis Communications America.

The Security Center SaaS design incorporates strong cybersecurity and privacy features. Like video and access control, Audio data is treated as confidential information and protected with encrypted communications to safeguard data in transit. Audit logs provide accountability during investigations, and automatic software updates with regular security patches keep your system up to date against emerging threats.

Other articles about Axis, Genetec