Hikvision centralizes security in Miniso stores

A combination of fisheye cameras and people counting from Hikvision, next to your VMS HikCentral, have improved operational efficiency in more than one hundred establishments of this chain of stores.

The international home goods retailer, cosmetics and food Miniso has opted for security technology Hikvision to install in 117 stores that the brand has in North America, as well as in various logistics locations in various countries. This solution has helped the chain increase the reliability of security systems in the store, while increasing efficiency through centralized management.

Miniso needed to reduce inventory shrinkage and improve operational efficiency. Besides, they wanted security personnel to receive real-time alerts in the event of security incidents, since this allows measures to be taken quickly to prevent theft.

In the past, the company was working with a mixed camera setup from several manufacturers. This meant that device performance and reliability varied between different store locations and could not be managed centrally..

Besides, Using multi-brand cameras meant maintenance and support was complex and expensive. To which we must add that the devices could not be integrated into a centralized security system. Security had to be managed individually, store by store.

Miniso also wanted to explore the benefits of video data analytics and business intelligence to improve its operational performance.. In particular, the chain was interested in people counting technology using thermal mapping from thermal cameras, providing color-coded visual image clarity for areas that are most visited. With this data, can improve product placement and merchandising to achieve higher sales.

To respond to all these requirements, Miniso decided to implement a fully integrated and highly reliable security solution that would allow it to improve operational efficiency, centralized security management and data-driven decision making.

HikCentral VMS

Miniso implemented a Hikvision single source camera system in its 117 North American stores, as well as in various logistics locations in various countries.

The new infrastructure allows them all to be integrated into the centralized video management system (VMS) HikCentral Professional de Hikvision. Security personnel can monitor all stores and other locations from two security centers located in Vancouver and Los Angeles. These have Miniso employees who watch videos and send alerts to store staff in real time in the event of a security incident..

Hikvision's solution also provides a wide range of management insights thanks to its Business Intelligence capabilities. (BI). For example, when using a combination of people counting cameras and fisheye cameras, Store managers can view individual footfalls and identify 'hot zones' that are most visited by customers. They can also gain an important understanding of how long they sit and how long they typically wait at checkouts.. This information makes it easier to make decisions about promotions and merchandising., based on actual customer behavior.

Greater efficiency and business intelligence

Hikvision's new comprehensive security system has given Miniso the reliability and performance needed to identify and mitigate security risks during opening hours with little to no unplanned downtime for in-store cameras.. This has reduced inventory losses due to theft..

The Hikvision system has also increased the number of existing Miniso employees by offering better video quality and security., which is easy to manage centrally so they can do more with less.

The new system is also extremely easy to maintain. Every camera in every store can be verified, manage and update from a central location.

The system's business intelligence capabilities enable Miniso to evolve toward more efficient, data-driven operations across its store network..

New system provides data insights to improve store operations, from product selection to placement and marketing, layouts and staffing levels, depending on the influx of customers throughout the day.