Three Dallmeier cameras protect Sun City's Valley of Waves

For an area of ​​more than 16.000 square meters, only three cameras are needed Panometer S8 Ultraline de Dallmeier. By using these devices equipped with multifocal sensors and the SeMSy software, visitor security can be managed easily.

The legendary Wave Pool in the Valley of Waves Its main attraction is the water park Sun City. Here, visitors find their place in the sun, with waves two meters high rising every 90 seconds. But, where there is a lot of light, There are also shadows that manifest themselves in the form of thefts and occasional accidents by bathers.. With a solution of Dallmeier, the Sun City Resort has been able to improve the customer experience.

Given the size of the resort, Monitoring the movements of all residents and single-day visitors to the Valley of Waves is a mammoth task.. Y, like in any amusement park, It is inevitable that the resort assumes responsibility for the actions of users.

When using cameras Panomera multifocal sensors from Dallmeier and its video management software SeMSs, The operators have managed to effectively manage their commitment to the safety of all visitors to the valley. In the event of an accident, The company can also access easily evaluable video documentation. This allows the causes of the accident to be meticulously reconstructed and appropriate measures taken..

Do not sunbathe under a camera

The challenge was to combine the safety interests of visitors and the desire to improve customer service with the expectations of a worry-free beach stay..

Of course, there are signs that indicate the existence of video security, but visitors are unlikely to want to be constantly subjected to the presence of cameras.

“This was also for us the classic paradox of many security solutions: How can you control an entire beach area in such a way, that visitors are protected in the best possible way, but without them feeling bothered?”, explains Hendrik Strauss, resort security manager de Sun City. “We quickly became clear, that deciding the right technology would play a central role in this initial situation”.

Three systems for more than 16.000 m2

In these conditions, and after extensive testing, conventional camera technology was scrapped: or the images did not have enough detail, or the operator would have had to 'plague' the terrain with a multitude of cameras.

Finally, the surveillance department opted for Panomera multifocal sensor technology from Regensburg (Germany).

“These cameras solve the optical dilemma of decreasing resolution in depth or distance.”, combining multiple sensors with lenses of different focal lengths”, This is how Johnathan Rider explains technology, CCTV Technician de Sun International. "This way, systems provide a consistently high resolution image of the entire object space, including areas in the background of the image.

For the entire surface of more than 16.000 square meters, the operating company only needs three Panomera S8 Ultraline. In the end, operators are looking at a single complete image; with normal 4K cameras, they would be 20-24 individual images.

Maximum overview and detailed recording

Images from these individual cameras are 'stitched' by software into a complete image, that is to say, eight individual images are combined to form a single overall image.

So, the operator always has a complete overview during live observation, viewing the entire terrain on just three monitors. If necessary, Any frame of the general image can be marked with the mouse and opened in an additional window. In these detail views, Operators can zoom in and identify and follow details precisely.

What makes it special is that any number of these detail views can be opened at the same time and that this feature is not only available in live operation, but also in recording. With it, Sun City security experts have an extremely powerful tool, For example, to investigate crimes or determine the exact causes of an accident.

clear beach, dark forest

Another advantage of the technology used: with eight individual sensors available for each image, the problem of large differences in luminosity is solved. Each of the sensors only has to adjust to the differences in luminosity right in the image area for which it is responsible.

In the Valley of Waves, the contrasts could not be greater: the land includes both, light sand beaches and surrounding rainforest; a great challenge for any imaging system.

“We have been using Dallmeier's standard camera technology as well as its SeMSy video and alarm management system for years inside the casino.. We have a total of about 1.200 cameras and we remain convinced of the quality of the systems”, affirms Hendrik Strauss. “For this reason, It was obvious to us to turn to Dallmeier also for the outside area. Above all, because there is no other camera technology on the market that meets our key requirements: maximum improvement of the customer experience with minimum visibility.”