Axis increases security in innovative Aisle stores 24

Estos autoservicios sin cajero, abiertos 24 hours, have a comprehensive security solution based on video surveillance technology Axis and intercoms 2N.

Aisle 24 protect your convenience stores, open throughout Canada, with cameras Axis, y minialtavoces e intercoms of 2N.

The concept behind these high-tech, cashier-less markets is to give shoppers an easy way to purchase groceries and last-minute items close to their home and workplace..

“These are hyperlocal urban grocery stores”, explains John Douang, cofundador y director ejecutivo de Aisle 24. “They are accessible to anyone who has an account with us and have become a very popular service in luxury residential buildings and universities.”.

Customers download an Aisle mobile application 24 and register as members, linking your credit card and a photo to your account. After this they can use the application to obtain access rights to the store. Once inside, can navigate, load your cart and then do self-checkout at the registration kiosk.

Control de acceso

Since Aisle stores 24 They are operations without a cashier, The corporation has paid special attention to creating a safe environment for buyers.

They hired Smart Installs, a systems integrator and Axis partner, to design an automated security infrastructure that could adapt to the footprint of individual stores.

The solution integrates a combination of surveillance camera technologies from Axis and intercoms and mini speakers from 2N.

“We chose Axis technology because it is based on an open platform, allowing for a lot of third party integration”, dice Ken Oki, director general de Smart Installs. “That was important to Aisle 24, as it provides a wider range of options for both current and future customization”.

Because community format stores have street-level access and anyone with an Aisle membership 24 can enter, Smart Installs implemented a locking double door system for added security.

Once the customer walks through the door, which is controlled by an intercom 2N IP Verso, He is kept in a hallway until that door closes.. A second 2N intercom opens the interior door of the store.

However, the format stores for Aisle residents 24 They only have a single door closing configuration, as they are located within secure complexes and are only accessible to residents of that property.

“We want the customer experience to be as natural and safe as possible”, explished ke ke. “When approaching the store, just press the access icon of the phone application and the 2N intercom, Bluetooth enabled, unlock the outside door. Upon entering the lobby, the second intercom displays the message 'wait’ (hope) until the outside door closes and locks. Then, the internal intercom displays the message 'unlocked’ (unlocked) and you can enter the store. No need to touch the intercoms”.

Once inside the store, clients are recorded with a M-line camera network by Axis, oriented to monitor your movement through the store and payment kiosk.

When leaving, a Axis P-line modular pinhole camera discreetly captures a close-up of your face.

Images can be used in conjunction with point-of-sale records and Aisle AI analytics 24 to help franchise owners investigate inventory losses and reconcile any discrepancies with customer purchases.

In accordance with the business model without the presence of personnel, The security system also allows for cashier-less store replenishment thanks to the 2N intercom's ability to also accept PIN codes..

Aisle 24 issues its product suppliers unique PIN codes to open stores so they can replenish store shelves without the franchise owner having to be on the premises.

To support popular third-party shopping services, Aisle 24 can also dynamically issue temporary pin codes based on time, for customers to access a specific store.

“Partnering with Axis gives us a wide range of products to automate and personalize our cashierless stores.”. Because they are built on an open platform, “We can integrate new capabilities as needed to support our ambitious growth plans.”, explains John Douang, co-fundador y director ejecutivo de Aisle 24.

Aisle security systems 24 connect to a cloud video management system that analyzes data from Axis cameras, 2N intercoms and point-of-sale cash registers to provide franchise owners with strategic business intelligence that can help them reduce losses, analyze sales, adjust product mix, reconcile inventory and improve merchandising.

“We have also equipped our stores with Axis mini speakers to listen to music and improve the customer experience”, adds John Dougang. “Provides atmosphere and has been shown to increase product sales”.

Preparado para el futuro

Having an open platform framework gives Aisle 24 the ability to continue adding new features to the security system that can improve operations.

Also provides the flexibility to apply existing security features in new ways. For example, Douang uses the people counting function of the cameras and the VMS to manage the number of shoppers allowed in the store at one time if local ordinances set occupancy limits.

At the moment, Aisle 24 uses intercoms to visually communicate with buyers and plans to include verbal instructions through these.

Since mini speakers also support two-way communication, Aisle 24 is considering implementing real-time communication between customers and franchise operators.

At the moment, this chain has about 20 locations in Ontario and Quebec, with plans to open at least 40 more stores in vancouver, Edmonton, Calgary and Halifax before the end of the year. Although they are concentrated in Canada, Douang says the company has set its goal to expand to the United States, América del Sur, Europa y Asia.

“Axis security solution offers customers a quick and effortless way to enter our stores, pick up fresh and prepared foods, drinks, personal care products and other popular items and be on your way”, said Douang. “Given today's busy lifestyle, People appreciate having that kind of convenience in their neighborhood or in the same building they live in.”.