Arkaden Food Hall relies on Dahua counting and monitoring technology in its reopening

The DSS Pro platform with people counting cameras and flow control, along with monitors from this manufacturer have been installed in this popular Danish dining establishment for its reopening, with capacity now limited to three hundred people.

Reference in the Danish town of Odense, Arkaden Food Hall has reopened its doors again after the health crisis and, as has happened in the rest of the world, complying with government regulations on distancing and capacity control per square meter, which in his case has been established at three hundred people.

Due to the dimensions of this space, with two different inputs, fourteen food stalls and two bars, and its popularity among the population, Those responsible have decided to use technology to count people and monitor capacity for its reopening and customer safety..

The chosen solution is based on the manufacturer's security systems Dahua Technology, which is configured as follows: Five bullet-type cameras of the HDW5442E-ZE model have been installed at the two entrances., of 4 MP, for counting people.

Added to this are a pair of DPB18-AI encoders from this manufacturer, that allow you to view the captured video stream on the monitor screen.

This system supports up to one video stream in 4K format @ 60fps or up to eight 1080p streams @ 30fps, and has a Wi-Fi module for reliable operation even in places with limited wiring possibilities.

Two 32” security monitors from Dahua are used for visualization., specifically the DHL32-F600 model, with resolution of 1,920×1.080p, shine of 300 cd/m2 and format 16:9 (panoramic). The system is managed with DSS Pro software. 64 Dahua video channels, which also has a BI module.

The installed people counting cameras allow you to automatically and accurately calculate the number of people entering the restaurant in real time., avoiding congestion and helping mitigate the spread of the pandemic.

The DSS PRO platform with people counting and flow control, together with the installed monitors they facilitate the sending of images, videos and editable content that customers can view on screens, which are used as a digital signage system at restaurant entrances.

So, when the established capacity is exceeded, the message “limit has been reached” is displayed, so customers can see it and reminding them to wait.

Sanne Brigsted, Arkaden Food Hall Business Development Manager, points out that “the people counting and capacity solution provides us with statistics and data on the behavior of our customers.”, which saves us a lot of resources, since we do not have to physically count the number of clients who access our establishment and, We also provide important information at the entrance using the monitors while you wait. We believe that this will benefit us to be more efficient and provide better service.”.