The Women's Hospital of Ecuador opts for Milestone VMS to manage its security

This health institution has found in the Milestone video management system a reliable solution to protect its patients and the facility.

Protect the facilities and improve security processes for Hospital de la Mujer Alfredo G. Paulson, in the Ecuadorian region of Guayaquil (Ecuador), has been the goal achieved by its managers with the deployment of a comprehensive security solution, whose core is the XProtect Expert video management software from Milestone Systems.

The hospital is structured in a five-story building and another secondary two-story building, for outpatient consultations, to which hundreds of people have access daily, with the challenge of protecting visitors, admitted patients and the facilities themselves.

The Beneficence Board that manages this hospital, already had a similar one - the Enrique Sotomayor Maternity -, whose infrastructure did not operationally meet the demand of the rest, since it had a very limited analog CCTV system. Besides, the hospital had theft problems and many patient complaints, explains Mauro Avecilla, engineer at the company Melacorp, responsible for the installation of the new video surveillance system.

The option was to deploy a security solution, with a transition from the analog to the digital world, that would meet the operational needs of the hospital and its users, and to integrate a monitoring system of all the buildings that belong to the organization.

The solution deployed and integrated by Melacorp has at its core the new video surveillance system the XProtect Expert video management platform from Milestone Systems and the line of network cameras Axis Communications.

One of the reasons we chose this management platform has been the video analytics, which today are a real support in the security operations of any company, and especially in those of a hospital, which can now count on lost object analytics, found, among other options, points out Avecilla.

For this project, network cameras have been installed 230 network cameras in the main building of the hospital, y 34 en el de consultas externas de cuatro modelos diferentes del fabricante Axis Communicatios: dispositivos fijos para exteriores P1354-E (44 units); domos fijos de interior M3004-V (107 units); cámara exterior PTZ del modelo P5524-E (ocho unidades) y domos de interior P3214-V (105 units).

Regarding storage, se utilizan siete servidores HP StoreEasy, de las series 1640 (three of 28 TB para el edificio principal) y 1440 (dos de 8 TB para el de consultas externas), con sistema operativo Microsoft Windows Storage Server 2012 R2, además de los servidores DL380p Gen8 y DL320e de este mismo fabricante, para la administración del edificio principal el de consulta, respectively.

Para Freddy Matamoros, jefe de ingeniería hospitalaria del complejo Alejandro Mann, “una de las mayores ventajas que posee el VMS de Milestone es su seccionamiento de búsqueda, que es muy superior al de otros sistemas de grabación en equipos de CCTV, lo nos permite rápidamente buscar movimientos sectorizados de una cámara”.

Otra de las ventajas de este sistema, que puede integrarse con uno de control de acceso, es que “genera alarmas con la imagen captada por la cámara en caso haya algún problema. For example, si hay humo u incidentes con algún usuario, lo que nos ahorra personal de vigilancia y reaccionar rápidamente, garantizando una atención completa”, subraya Matamoros.