The Danish city of Aalborg increases its security after installing Milestone VMS

Milestone XProtect Corporate VMS software enables Aalborg Municipality to have centralized management of its security infrastructure, that integrates around 300 surveillance cameras.

Video management software (VMS) over open platform IP Milestone Systems is being used in the municipality of Aalborg (Denmark) to optimize urban protection. The number of incidents has been reduced and the city has been able to save more than one million euros in insurance costs.

The Milestone-based security system, together with a proactive approach to the use of video surveillance has reduced property damage in Aalborg significantly. In the case of the Trekanten citizen center, Losses due to property damage are almost non-existent compared to 100.000 euros per year that they cost before.

The average response time for the city's police service has been reduced to 10 minutes even though the municipality covers 1.138 square kilometers. The effectiveness of the response has also improved with the command center, capable of using the video channel of the cameras to carry out a visual verification and guide in the incidents that occur. Operators can determine alarm severity and optimize response.

The municipality has installed Milestone XProtect Corporate video software with one central server and seven dedicated to recordings. With this structure, around 300 surveillance cameras. The Administration's goal is to double the number of cameras within a year.

XProtect Corporate has a centralized management interface , which includes all cameras and security devices, regardless of its size or whether it is distributed across multiple sites. An ideal solution for systems that require perfect knowledge of the situation at all times and a precise response in the event of an incident.. This is why Aalborg has chosen it for its video surveillance infrastructure.

It is a VMS system that has been designed with an open architecture, which means it is compatible with a large number of IP cameras, decoders and digital video recorders, being able to freely combine and pair hardware to adapt to each need and budget.

“Milestone XProtect Corporate open platform technology allows us to pick and choose from a wide range of cameras and choose the one that best suits a given task.. Besides, makes it easy for our IT department to integrate VMS systems into the total IT infrastructure”, commented Henrik Svenstrup, Video Management Software Manager de Aalborg Municipality.

The control center has been optimized to manage alarms, allowing a single operator to use the Milestone system to efficiently direct first-level responses to security incidents.

Aalborg Municipality also uses the Milestone Mobile client which allows access to the central video system via smartphones and tablets.. This tool allows local managers to resolve problems efficiently. An example is local libraries that are understaffed and with this video system used security can be guaranteed..

If a library visitor stays after closing hours, when the doors lock automatically, the alarm system is activated and local personnel can, with Milestone Mobile customer, view the camera views of that location and determine the cause of the alarm and help those who have been locked out.

More and more institutions want to integrate into this security infrastructure. When it is like this, A video consultant from Beredskabcenter Aalborg analyzes the needs and prepares a detailed proposal including the number of equipment, type of cameras, placement and wiring, as well as the port number on the switch connected to the municipality's fiber network. XProtect's open platform technology helps Beredskabscenter Aalborg in this process thanks to the large number of devices supported by the Milestone VMS.