This year, This London Airport has already made different tests with the biometric technology, but it won't be until the summer of 2019 you will implement a solution from end to end with facial recognition services.
Heathrow It is Europe's largest airport and one of the main centers of international aviation in the world. As a global gateway of the United Kingdom, get more from 78 millions of passengers each year, is home to more of 80 Airlines and the country's largest cargo port.
Recently, It has announced that, from the summer of 2019, It will begin implementing large-scale biometrics services. Thus, It will become the first airport in the United Kingdom, which will install this technology, allowing you to expedite the travel of passengers from check-in to take-off.
The new technology uses face recognition at check-in, luggage, safety rails and gates in order to create an optimal experience for passengers.
The project, which will have a cost of 50 millions of pounds, It is part of a broader investment programme which seeks to expedite the travel of passengers and once completed, It will mean that Heathrow will have greater deployment of biometric solutions in the world.
Heathrow has already begun to use facial recognition in some areas of the airport, as in the control of borders with biometric electronic doors. Also, It is also used for travel within the country through the airport. However, This will be the first time that you use it at every stage of the journey of the passenger, Since it enters the airport until the aircraft take off. This allows greater customization of passenger services and is very useful for those requiring additional assistance.
Now, manual authentication means that passengers should present different forms of identification, as boarding passes, reservation numbers and their passports to different agents to demonstrate that they are authorized to travel. Have facial recognition technology, they will have the option to simplify this process and significantly reduce the amount of paper.
Research by IATA shows that the 64% passengers they would share biometric data in Exchange for a better experience when they travel. Facial biometrics is more accurate than manual controls and provides greater security, demonstrating how technology helps without affecting the passenger experience.
"As a growing number of passengers passing through our airport, We must seek innovative ways to make it easier and faster for them to travel via Heathrow, While we maintain our secure airport. Biometrics is key to helping us to do so", explains Jonathan Coen, Director of Heathrow's customer relations and service.
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